Holiday Shores Resort

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(800) 639 - 4207 holidays@usmo.com
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HOLIDAY SHORES RESORT POLICIES

Reservations

Making your vacation reservation is easy. Please contact the resort at 800-639-4207. A credit card is required when making the reservation. The resort accepts Mastercard and Visa. A deposit of $500.00 is required for a weekly rental. All other stays require a deposit of $250.00. A deposit is required for each reserved cottage. The deposit is a guarantee of your reservation. No reservation can be made, and no cottage can be held without a deposit by credit card. The remaining balance is due at check in.

Group reservations (collectively renting three or more cottages) are required to pay the same deposits as with an individual reservation. However, the entire balance due must be paid in full sixty (60) days prior to the group arrival date. Unlike hotels and motels, we are a family owned and operated resort. We guarantee you a cottage and once your deposit has been paid, the cottage is taken off the rental market. We do not double book our cottages and we do not put guests on a wait list. We feel our reservation and cancellation policies are fair to both our guest and this resort.

Cancellation Policy

Your deposit is refunded if cancelled forty five (45) days prior to arrival, less a $25.00 per cottage reservation charge. If for any reason you must cancel, please notify the resort forty five (45) days prior to your arrival date. Cancellation or no show less than forty five (45) days prior to your arrival date, will result in forfeiture of the deposit paid at the time of the reservation.

If you booked a group reservation (three or more cottages) a (90) day cancellation is required to receive a refund (less the $25.00 administrative fee per cottage reserved).

We do not accept personal checks at check-in, only credit cards or cash payments.

The resort policy is that no one under the age of twenty-five (25) is allowed to check in without an adult age twenty-five (25) or older present at check in and staying in the cottage. Proof of age is required at check in.

Resort Office Hours

Office hours are as follows:

9:00 a.m. to 5:00 p.m. Monday through Thursday
8:00 a.m. to 6:00 p.m. Friday
10:00 a.m. to 4:00 p.m. Saturday and Sunday

If you will be arriving at the resort after the above hours, please contact the resort so we can make arrangements for your check-in.

Check-in

Cleanliness is very important to us!!! To insure that all units are properly cleaned, please observe the check-in and check-out times.

Check in is guaranteed by 4:00 p.m. We appreciate your assistance in observing this time. Under limited circumstances we can accommodate a request for an early check-in. Requests for early check-in of two hours or more require a fee of $25.00 per cottage.

Security Deposit Required at Check-In

A security deposit of $200.00 is required at the time of check-in. A Mastercard or Visa is required for the security deposit.

Check-out

Check out is by 10:00 a.m. We appreciate your assistance in observing this time. Under limited circumstances we can accommodate a request for a late check-out. Requests for late check-outs of two hours or more requires payment of a fee of $25.00 per cottage.

Occupancy Limits - 8 is the limit

Your reservation will be for a cottage with a maximum occupancy of 8 guests. This includes children. Violation of the occupancy limit will result in the guests being asked to vacate the resort and loss of monies paid and forfeiture of the $200.00 security deposit.

Smoking

By popular demand, all of Holiday Shores Resort cottages are non-smoking. For our guest's convenience, smoking is allowed on the private deck located at each cottage. A smoking receptical is provided for guest convenience. Violation of the non-smoking policy will result in the guest being asked to vacate the resort and loss of monies paid and forfeiture of the $200.00 security deposit.

Pets

We love pets, however, the resort has a strict NO PET POLICY. Violation of the no pet policy will result in the guest being asked to vacate the resort and loss of monies paid and forfeiture of the $200.00 security deposit. There are several kennels close by where your pet can be safely boarded. The following is a list of nearby kennels for you to contact:

Osage Animal Hospital 573-348-1788 (closest to the resort, 2 miles)
Highway 42
Monday through Friday 8:00 a.m. to 5:00 p.m.
Saturday 8:00 a.m. to 1:00 p.m.
Closed Sunday
Range of Rates 20 lbs. $8.50 per day -- over 120 lbs. $15.00 per day

Lake Ozark Animal Hospital 573-346-5733 (10 miles from resort)
Monday through Friday 8:00 a.m. to 5:00 p.m.
Saturday 8:00 a.m. to 12:00 noon
Sunday 11:00 to 12:00 noon
$12.00 per day

If you will be bringing a boat, and your statement does not reflect a reservation for a boat slip, please contact the resort.

If you are visiting the resort during summer months, the following are helpful items to bring with you for your stay: Beach towels and small coolers.

If you have any question, please call us at 800-639-4207 or e-mail us at holidays@usmo.com. Thank you for choosing Holiday Shores Resort. We look forward to seeing your family.